THE SCRATCH FILE IS FULL. As you work, Word records your revisions in a temporary file (the "scratch file") with the .TMP extension. Word has reached the size limit for the .TMP file. You can make no more changes until you clear the computer's memory. 1. Close and save all open documents, style sheets, and glossaries with File Close All. 2. Choose File Open to reopen the document you want to work on.